Building Trust
Through Research
Turning insights into certainty.
We help measure, build, and maintain trust with your customers & teams.






Trust gaps are quietly sabotaging growth.
Customers and employees may seem satisfied, but if you don’t know where and why trust is breaking down, you can’t see opportunities to bring them back or refer others.
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Trust Builds Commitment.
Commitment Builds Loyalty.
74%
Less Stress
40%
Less Burnout
76%
More Efficiency
92%
Happier at Home
Trust Is Action, Insight, and Connection.
Scott Linklater created the TrustBuilder Framework while studying what makes advisors truly trusted. He found that trust is preferential, contextual and it can be defined by thirty builders and ten breakers.

Scott Linklater PHD | CEO and Principal Consultant
How It Works
Research
Our proprietary TrustBuilder® Index delivers a high-definition picture of employee trust in organizational leadership, supervisors, and teammates. This data will be utilized to inform a customized pathway for your team.
Build
With a clear overview of trust in your organization, a TrustBuilder® consultant will work with organizational leadership dig deeper with targeted team and individual assessments.
Maintain
Knowledge is power but only if we use it. TrustBuilder® consultants will equip your team leaders and team members to make the most of this newfound trust building resource. Options include dedicated team sessions, leadership communities of learning, and individual coaching.
What Is the TrustBuilder® Organization Profile?
It is a research-backed assessment that evaluates trust at every level of your organization. The results give leaders and teams a shared understanding of how trust is built, where it breaks down, and how to improve it for long-term success.
Who Should Take It?
The Organization Profile is designed for companies, nonprofits, schools, and teams of any size. It is ideal for leadership teams, cross-department groups, or entire organizations committed to improving communication, collaboration, and results.
How Does It Work?
Your team completes a simple online assessment. We compile the results into an easy-to-read report that reveals patterns and priorities. A TrustBuilder® facilitator then walks you through your results and provides clear, actionable strategies.
What Will You Gain?
You will leave with a clear picture of your organization’s trust health, a prioritized action plan, and proven tools to increase engagement, strengthen relationships, and achieve your goals together.